Effective Date: September 2026
These Terms and Conditions govern your access to pinepeptides.com and your purchase and use of products offered by Pine Peptides. By accessing the website, creating an account, or placing an order, you agree to these Terms, the Privacy Policy, Shipping Policy, and Refund Policy.
Do not use the website or purchase products if you do not agree to these Terms.
1. Age and Eligibility
You must be at least 21 years of age to access the product catalog or place an order.
By purchasing from Pine Peptides, you confirm that:
- You are at least 21 years old
- You are legally permitted to purchase and possess the products in your location
- You are purchasing exclusively for legitimate laboratory research
- You understand and accept the Research Use Only designation
- The information provided during checkout is complete and accurate
Business or institutional affiliation is not currently required.
2. Research Use Only
All Pine Peptides products are offered exclusively for legitimate laboratory research.
Products are not intended for:
- Human consumption
- Veterinary use
- Clinical use
- Compounding
- Administration to humans or animals
- Diagnosis, treatment, mitigation, cure, or prevention of any disease or condition
- Household or personal use
Pine Peptides does not provide preparation, reconstitution, dosing, administration, injection, or human use instructions.
You agree not to use, promote, resell, distribute, or represent Pine Peptides products for any prohibited purpose.
3. Checkout Acknowledgment
Before completing an order, you must confirm that you are at least 21 years old and understand the Research Use Only designation and these Terms.
Pine Peptides may reject or cancel an order when the required acknowledgment is not completed or when there is reason to believe that a purchase may involve prohibited or unlawful use.
4. Product Information
Pine Peptides attempts to present product names, quantities, prices, storage information, availability, and documentation accurately. Product information may be corrected or updated without prior notice.
CAS numbers are displayed only when the chemical form or identifier has been sufficiently confirmed. A missing CAS number does not necessarily indicate missing product information.
Customers are responsible for reviewing the product page and available documentation before ordering.
5. Product Images and Packaging
Product images are provided for illustrative purposes. Packaging, vial appearance, cap color, label color, and other visual details may vary by batch.
Customers should use the product label, lot number, and corresponding batch documentation to identify a product rather than relying only on its image.
6. Laboratory Reports and Certificates of Analysis
Available Certificates of Analysis and laboratory reports apply only to the sample and batch identified in the corresponding document.
A laboratory report may include identity, purity, quantity, content, or other results, depending on the tests performed. A report does not establish the safety, effectiveness, sterility, regulatory status, or suitability of a product for any purpose not evaluated.
Pine Peptides does not guarantee that every product or batch will have the same testing, specifications, or results.
7. No Guarantee of Research Results
Research outcomes depend on variables outside Pine Peptides’ control. Pine Peptides does not guarantee any experimental result, research outcome, performance characteristic, or suitability for a particular research protocol.
Customers are responsible for determining whether a product is appropriate for their legitimate laboratory research.
8. Product Storage and Handling
Products requiring refrigeration are stored under controlled cold storage conditions before shipment.
Pine Peptides does not currently ship products with cold packs or other temperature controlled packaging. Customers are responsible for reviewing and following the storage information associated with each product promptly after delivery.
Pine Peptides is not responsible for damage or loss resulting from improper storage, handling, alteration, or use after delivery.
9. Orders and Acceptance
Submitting an order does not guarantee acceptance. Pine Peptides may accept, reject, limit, hold, or cancel an order for reasons including:
- Product availability
- Pricing or description errors
- Payment review or failure
- Suspected fraud
- Shipping restrictions
- Legal or regulatory concerns
- Suspected prohibited use
- Violation of these Terms
If Pine Peptides cancels an order after payment has been collected, the applicable amount will be returned to the original payment method.
10. Prices and Payment
Prices are displayed in U.S. dollars unless otherwise stated. Prices, availability, and promotions may change without notice.
You agree to provide current, complete, and accurate payment and billing information. Payment is subject to authorization by the applicable payment provider.
Pine Peptides may correct pricing errors and cancel an affected order. If payment has already been collected, a refund will be issued for the canceled item or order.
11. Order Changes and Cancellations
Contact Pine Peptides immediately if you need to change or cancel an order.
Changes and cancellations are not guaranteed after payment has been processed or fulfillment has begun. Approved cancellations are handled according to the Refund Policy.
12. Shipping
Pine Peptides currently ships to eligible addresses within the United States where permitted by applicable laws and regulations.
Customers are responsible for providing a complete and accurate shipping address and confirming that products may lawfully be purchased, received, and possessed in their location.
Processing times, shipping charges, tracking information, delays, and delivery matters are governed by the Shipping Policy.
13. Returns and Refunds
Due to the nature of laboratory research materials and products that may require controlled storage, all sales are generally final.
Exceptions may be considered when an item arrives damaged or Pine Peptides sends an incorrect product. Claims, supporting documentation, return authorization, replacements, store credits, and refunds are governed by the Refund Policy.
14. Bulk and Wholesale Orders
Volume pricing and wholesale opportunities may be available to qualified research organizations and businesses.
Approval of a bulk or wholesale order is at Pine Peptides’ discretion. Bulk customers remain subject to the Research Use Only requirements and all applicable laws and terms.
15. Prohibited Website Uses
You may not:
- Use the website or products in violation of any law or regulation
- Purchase or use products for a prohibited purpose
- Submit false or misleading information
- Attempt unauthorized access to the website, accounts, or systems
- Introduce malware, viruses, or harmful code
- Interfere with website security or operation
- Collect information about other users without authorization
- Copy, scrape, reproduce, or commercially exploit website content without permission
- Misrepresent an affiliation with Pine Peptides
- Use Pine Peptides content to promote human, veterinary, clinical, or therapeutic use
16. Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
Notify Pine Peptides promptly if you believe your account has been accessed without authorization. Pine Peptides may suspend or terminate accounts associated with suspected fraud, prohibited conduct, or violations of these Terms.
17. Intellectual Property
Website content, including text, graphics, logos, images, design elements, and software, is owned by Pine Peptides or used with permission and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially use website content without prior written permission.
Laboratory reports may also contain content owned by the issuing laboratory. Reports must not be altered or presented in a misleading manner.
18. Third Party Services and Links
The website may contain links to payment processors, shipping carriers, laboratory verification services, WhatsApp, and other third party services.
Pine Peptides does not control and is not responsible for the content, availability, privacy practices, security, or terms of third party services. Accessing a third party service is at your discretion and subject to that provider’s terms.
19. Privacy
Personal information is collected, used, retained, and disclosed as described in the Privacy Policy.
By using the website, you acknowledge the data practices described in that policy.
20. Website Availability and Information
Pine Peptides may modify, suspend, restrict, or discontinue any portion of the website or catalog without notice.
Although reasonable efforts are made to keep website information accurate, Pine Peptides does not guarantee that all content will always be complete, current, or error free.
21. Disclaimer of Warranties
To the fullest extent permitted by law, the website, content, and products are provided on an “as is” and “as available” basis.
Pine Peptides disclaims warranties not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement, to the extent such disclaimers are permitted by law.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
22. Limitation of Liability
To the fullest extent permitted by law, Pine Peptides will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the website, products, delayed delivery, third party services, prohibited use, improper storage, or violation of these Terms.
To the extent liability cannot be excluded, Pine Peptides’ total liability relating to a product or order will not exceed the amount paid for the product or order giving rise to the claim, except where a different limitation is required by law.
23. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Pine Peptides and its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses resulting from:
- Your violation of these Terms
- Your violation of applicable law
- Your misuse of the website or products
- Your prohibited representation, resale, or distribution of products
- Your infringement of another party’s rights
24. Suspension and Termination
Pine Peptides may suspend or terminate website access, accounts, or orders when a user violates these Terms, creates security or legal risk, or appears to be purchasing products for a prohibited purpose.
Provisions that should reasonably survive termination will remain in effect.
25. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Subject to applicable law, disputes relating to these Terms, the website, or purchases from Pine Peptides will be handled in the state or federal courts located in Dallas County, Texas.
26. Changes to These Terms
Pine Peptides may update these Terms to reflect changes in the website, products, business practices, or legal requirements.
Updated Terms will be posted on this page with a revised effective date. Continued use of the website after changes become effective constitutes acceptance of the revised Terms.
27. Waiver and Severability
Failure to enforce a provision of these Terms does not waive the right to enforce it later.
If any provision is found invalid or unenforceable, that provision will be limited or removed only to the extent necessary, and the remaining provisions will continue in effect.
28. Entire Agreement
These Terms, together with the Privacy Policy, Shipping Policy, Refund Policy, and any terms presented during checkout, constitute the agreement between you and Pine Peptides concerning the website and your purchase of products.
Contact Information
Questions about these Terms may be sent to:
Email: support@pinepeptides.com