At Pine Peptides, we are committed to processing and delivering your orders quickly, securely, and efficiently. Please review our shipping policy below to understand how we handle order fulfillment and delivery.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation email with tracking information, where available.
Shipping Time
Delivery times may vary depending on your location and the shipping method selected during checkout. Estimated delivery times are generally:
- Domestic Orders: 3–7 business days
- International Orders: 7–21 business days
Please note that these timeframes are estimates and may be affected by customs processing, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Charges
Shipping fees are calculated at checkout based on the destination, package weight, and selected shipping method. Any applicable taxes, duties, or customs fees for international shipments are the responsibility of the customer.
Tracking Orders
If tracking is available for your shipment, a tracking number will be provided via email once your order has been dispatched. Customers can use this information to monitor delivery progress.
Lost or Delayed Shipments
While we work with reliable shipping carriers, Pine Peptides cannot guarantee delivery dates. If your package is significantly delayed or appears lost, please contact our support team for assistance.
Contact Us
For questions regarding shipping, order status, or delivery issues, please contact our customer support team. We are committed to providing prompt assistance and ensuring a smooth shopping experience.